sharing documents makes me go AAAAAARGHHHH

There’s a lot I love about Airstory BUT…

Sharing and team collaboration is clunky at best.

I want to be able to share a link that people can view right away (right now I have to send invitation and the option to skip registration is not obvious to everyone). I want that access to be view only as it’s best for clients who are not supposed to change anything.

I also want teams to be able to access all the team files with a type of an access i set as their default and then be able to change the type of access in individual documents. Having to add manually everyone on the team to every single document is just tiring.

Clients keep losing links to the file or report that it doesn’t work anymore. That drove me to exporting copy to Word wich makes using Airstory a lot less interesting. It’s a very unnecessary extra step.

And one last thing… I want access type that is comments only. That seems like the best way to work with clients.

I have been using aristory for almost three months now so this is a feedback based on several experiences with clients. And those problems have been making me more and more reluctant to come back to Airstory.

Student Asked on February 27, 2018 in Feature Request,   Feedback.
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5 Answer(s)

Thanks a lot for hearing me out. There’s a few more things I’d like to see working differently.

– Tabs in a document should be ordered the way I add them instead of alphabetically

– I dont want to be forced to add a description to a project. I always add just a dot so I can create a document

Student Answered on March 21, 2018.
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Thanks for your candid feedback, shdw!

Would you mind sharing the workflow you’d like to see with respect to inviting guests (I.e., a link you text to them)? Additionally, you’d like the ‘view only’ access to be the default for all guests? Have you tried to change the editorial permission level to ‘view only’ in the drop down menu of the invitation menu?

With respect to difficulty accessing all your team’s projects it simply comes down to protecting an individual user’s privacy – we don’t want someone to have access to all projects of all team members w/o permission from the project’s owner.  On the other hand, there’s definitely opportunity to optimize this feature!  Perhaps allowing all team members to opt-in to group sharing of all projects upon joining a team? I’d love to hear more details about what you think would work for your team! Additionally, the ability to add a team with a single click is a enormously helpful suggestion.

I’d love to put your requests to a poll – you’ve got some great suggestions and it’d be enormously helpful to hear from other users and how these feature revisions would  impact, if at all,  their specific use case.

Thanks again!

Professor Emeritus Answered on February 28, 2018.
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Thanks for getting back to me.

I imagine the sharing feature this way – there’s a button (get the link / copy the link to clipoboard) under share or publish. That copies the link to clipboard so i can just use paste shortcut to share it in email/wherever. But i understand that this might be confusing to some people so a pop-up window to copy the link might be a better solution.

The link would be publicly accessible. If you have it, you can view the file but you cannot change anything. And the link takes you directly to the copy, no extra windows to register.

Currently there’s no way to generate a link for somebody who has already been invited to the document. And that causes trouble sometimes.

And yes, I have tried to change the access type. The feature i talk about is basically a different type of user than what you currently call a guest. But current guest seems unnecessary to me. Especially since you have to add people from the team manually to every single document.

When it comes to the way teams work… I’ll admit I use it purely for copywriter – client relationship. I don’t collaborate with other writers so it’s only suited to that one type of work.

What I can think of is a default option when you create a team that lets you choose if everything is accessible by the team or if it’s private by default. And then to still have an option to change it individually in every single document.

Student Answered on March 2, 2018.
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Thanks for elaborating, shdw – the context you provide will help bolster my presentation to the product team. I’ll let you know if/when we make the changes you request 🙂

Professor Emeritus Answered on March 2, 2018.
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Another thing that could be better is to be able to invite <>. Because that is the very format that you’ll copy from Gmail and Airstory refuses to accept it.

Student Answered on April 4, 2018.

Duly noted – I’ll be sure to share your feedback and rationale with the team! Thanks again.

on April 4, 2018.
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