I have the research clipper installed. But when I click “Start highlighting,” I get an arrow and a blue spinning ball. I can highlight with it, but I don’t get the “Done” box with tags, etc. I also tried the right-click “Save to Airstory” but the arrow with the spinning blue ball appears. Would you please help me?

Student Asked on January 10, 2018 in Airstory Support.
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